May 2 2009

PostaPay Money Transfer Shuts Down

So this evening I get this email from Afripayments in my inbox:

Postapay Shuts Down

I once used their online money transfer service for a low dollar transfer and while they did have the lowest transaction fees per transfer I’ve encountered, I wasn’t too impressed with the customer service – I initially had to jump through hoops just to get the sum sent. At the time they had just launched so I thought I’d give the service some time to “mature” before take-two. In the meantime, I’ve stuck with Moneygram which I’ve found to be quite reliable.

Apparently the Kenyan Government was probing alleged fraud in the payments system that is a joint venture between Postal Corporation of Kenya (PCK) and Afripayments. PCK acts as the front-end interface with customers while Afripayments runs the backend software and infrastructure, with a revenue-sharing model of 20%/80% respectively.

PostaPay has been losing a lot of money in fees for transactions that actually didn’t take place. So I’m anxiously awaiting the audit report, but I suspect that the outcome was nontoopleasing and with PCK being a parastatal, the Government probably decided to cut its losses and shatter the service to smithereens.

What I’d really love to see is if Safaricom would expand its payment transfer system, MPesa, to a global scale.